What Sites includes
Overview
Understanding the service
Who this is for
Businesses comparing Sites to DIY platforms or agencies
New customers getting familiar with the service
Customers who want a simple overview of what is included
What is included
Every Sites plan includes the core website service:
custom website design and build
hosting and site management
migration support for customers with an existing website
ongoing updates after launch
analytics and reporting
dashboard access for requests, usage, and milestones
support based on your plan
ownership transfer after the full 24-month term
What the service is designed to do
Sites is built for business owners who want a website that is handled for them.
That means the goal is not to hand you a template and leave you to figure it out. The goal is to give you a professional website, keep it current, and improve it over time through a structured service model.
What happens after your site launches
Your relationship with Sites continues after launch.
Every plan includes ongoing service time for updates and improvements. That includes keeping live pages current and making planned improvements over time.
You also get access to the dashboard, which acts as your client hub. That is where you can submit requests, track usage, follow milestones, and review key account information.
What is included in every plan
All plans include the same core service model, but the amount of capacity and support changes by plan.
Every plan includes:
a custom site built for your business
no upfront design or build fee
migration support if you already have a website
a structured launch process
ongoing support after launch
access to reporting and account visibility
What changes by plan
The biggest differences between plans are:
how much ongoing service time is included
how much migration your plan covers
the level of support included
how much growth capacity your plan includes
how much complexity the plan is designed to handle
FAQ
Do I get support after launch?
Yes. Every plan includes support after launching your website, with different support levels depending on the plan.
Is hosting included?
Yes. Hosting is included as part of the managed service.
Do I need to already have a website?
No. Some customers are starting fresh, while others come with an existing site that needs to be rebuilt and moved over.
Is there an upfront fee?
No. Sites does not charge an upfront design or build fee before your site goes live.