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What the 24-month term means

Billing/Terms

Term and ownership

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Sites is structured around a 24-month term.

Who this is for

  • prospects evaluating the offer

  • signed customers who want to understand the service structure

  • customers asking what happens after the initial term ends

What this article covers

  • what the 24-month term means

  • why the service is structured that way

  • what happens after the term ends

What the term means in practice

The 24-month term is the standard length of the service relationship.

During that term, your site is built, supported, managed, and improved through the service model included in your plan.

Why the model is structured this way

Sites is not just a one-time website handoff. It is a managed website relationship.

The term creates the structure for that relationship and supports the full model: launch, ongoing support, updates, growth, and long-term value.

What happens during the term

During the term, your plan stays active and the service included in that plan continues.

What happens after 24 months

After the full term is complete, ownership transfers.

At that point, you can continue month to month or take the site in-house.

FAQ

What happens after month 24?

Ownership transfers, and you can either continue month to month or take the site in-house.

Do I own the site during the term?

Ownership transfer happens after the full 24-month term is complete.

Why is the term 24 months?

Because Sites is structured as a managed website relationship, not just a one-time project.

Olivia Sami

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