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Why Managed Time and Growth Time do not convert

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Why Managed Time and Growth Time do not convert

Policy

Service buckets

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Managed Time and Growth Time are separate on purpose.

Who this is for

  • customers using the service after launch

  • customers who want to understand why time is split into two buckets

  • customers deciding how to plan requests

What this article covers

  • why the two service buckets are separate

  • why one does not convert into the other

  • how to think about the difference in practical terms

The simple reason

Managed Time is for keeping your live site current.

Growth Time is for helping your site grow.

Because those are different jobs, they are tracked separately.

Why the structure exists

Without separate buckets, it becomes harder to protect both kinds of work.

A single pooled model tends to create confusion about what should count as upkeep versus growth. Splitting them makes the service clearer and keeps expectations consistent over time.

What this means in practice

If you have unused Managed Time, that does not turn into Growth Time for a new page.

If you have unused Growth Time, that does not turn into Managed Time for routine edits.

Examples

  • updating hours on an existing page belongs in Managed Time

  • adding a new service page belongs in Growth Time

  • changing images on a live page belongs in Managed Time

  • adding a new location page belongs in Growth Time

FAQ

Why cant unused Managed Time be used for a new page?

Because new pages are part of structured site growth, which is what Growth Time is designed for.

Why cant unused Growth Time be used for edits?

Because Growth Time exists for site growth, not for routine upkeep of existing live pages.

Can I use Growth Time for edits instead?

No. Growth Time and Managed Time serve different purposes and are tracked separately.

Olivia Sami

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