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What Managed Time is

Policy

Service buckets

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Managed Time is the part of your plan that covers ongoing updates, edits, fixes, and refinements to pages that are already live.

Who this is for

  • live customers

  • customers preparing to use the service after launch

  • customers trying to understand what kind of updates are included

What this article covers

  • what Managed Time is for

  • examples of work it covers

  • examples of work it does not cover

  • how it differs from Growth Time

What Managed Time is for

Managed Time is for work on your existing live site.

The simplest way to think about it is this: Managed Time helps keep the site current.

Examples of work Managed Time usually covers

Managed Time can cover work like:

  • updating text on a live page

  • changing contact details, hours, or service information

  • swapping photos or images

  • updating a call-to-action or link

  • adjusting content on an existing page

  • making small layout refinements to an existing page

  • handling routine fixes on the live site

What Managed Time does not cover

Managed Time is not for building new pages or expanding the site structure.

Examples of work that usually do not fall under Managed Time include:

  • adding a brand-new page

  • creating a new section of the site as a growth project

  • larger migration work

  • a full redesign or major structural rebuild

  • work that belongs in a separately scoped path

How Managed Time differs from Growth Time

Managed Time is for keeping existing live pages current.

Growth Time is for helping the site evolve through new pages, new sections, and more structured improvements.

FAQ

Why cant unused Managed Time be used for a new page?

Because new pages are part of structured site growth, which is what Growth Time is designed for.

What if a request is bigger than my remaining time?

The request can still be reviewed and classified based on the work involved.

Do unused minutes roll over?

Managed Time has a limited rollover structure. The exact amount available depends on your plan and usage timing.

Does adding a new page count?

No. A new page is usually a Growth Time item, not a Managed Time item.

Does changing text on a live page count?

Yes. Updates to existing live pages are a typical Managed Time request.

Olivia Sami

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