Something is missing from my migrated site
Troubleshooting
Common launch and migration issues
If something looks missing after your site move, that does not always mean something went wrong.
Who this is for
customers checking their site after launch
customers who expected to see a page or piece of content that looks different or missing
customers who want to understand what to do next
What this article covers
why something may appear missing
how to think about phased migration
what to do if you need clarification
Not every old page appears in the same form on the new site
Migration is not a simple copy of the old site.
Some content may be:
rebuilt directly into the new site
merged into a stronger page
redirected to a better destination
retired intentionally
still in progress as part of the work between Launch and Move-in Complete
That means “missing” can sometimes mean “handled differently,” not “forgotten.”
Launch and Move-in Complete matter here
If your site has already launched but has not yet reached Move-in Complete, some in-scope migration work may still be in progress.
That is one of the first things to check when something looks missing after launch.
What to do next
If something looks missing:
review your migration progress in the dashboard
check whether the page may have been merged, redirected, or planned for later completion
submit a request if you need clarification or think something was missed
FAQ
What should I do if I think something was missed?
Submit a request so the item can be reviewed in context.
How do I know if something is still in progress?
Check your dashboard milestones and migration progress first.
Was this page supposed to be moved?
That depends on how it was handled in the migration plan. Some pages are rebuilt directly, while others are merged, redirected, retired, or completed later in scope.