What Move-in Complete means
Expectation-setting
Launch milestones
Move-in Complete is the milestone that marks the end of the remaining in-scope migration work after launch.
Who this is for
customers whose sites include phased migration work
customers who want to understand what happens after launch
customers checking migration progress
What this article covers
what Move-in Complete means
why it happens after Launch
what customers should expect between the two milestones
Launch and Move-in Complete are different milestones
Launch is when the new site goes live.
Move-in Complete is when the remaining in-scope migration work after launch has been finished.
Why the process is phased this way
A website does not always need every remaining older page rebuilt before the new site can go live successfully.
The better approach is often to launch the business-critical site first and complete the remaining in-scope migration work after launch.
What happens between Launch and Move-in Complete
Between the two milestones, the remaining migration work already included in scope continues.
That may include older pages, lower-priority migrated content, or work intentionally planned for the post-launch completion window.
Does Move-in Complete cost extra?
No. If the work is part of the migration scope already included in your plan, Move-in Complete does not create a separate new charge.
FAQ
Why does my site say launched but not Move-in Complete yet?
Because Launch and Move-in Complete are different milestones. Your site can be live while remaining in-scope migration work is still being completed.
Why does billing start before Move-in Complete?
Billing starts at Launch because your site is already live and approved. Move-in Complete refers to remaining in-scope migration work after launch, not the moment the site first becomes active.
What is the difference between Launch and Move-in Complete?
Launch is when the new site goes live. Move-in Complete is when the remaining in-scope migration work after launch has been completed.
Is everything finished at Launch?
Not always. Launch means the site is live and the priority launch work is complete, but some remaining in-scope migration work may continue until Move-in Complete.
Will everything be moved before launch?
Not always. Launch and Move-in Complete are separate milestones, so some in-scope migration work may continue after launch.