When billing starts
Billing/Terms
Billing basics
Billing begins when your new site is live and approved.
In other words, billing starts at Launch.
Who this is for
prospects comparing pricing and timing
customers preparing for launch
customers who want a simple explanation of the billing trigger
What this article covers
when billing starts
how Launch affects billing
how this relates to the no-upfront-fee model
The billing trigger
Billing begins when your site is live and approved.
That means you are not charged before the website is actually operating as your new live site.
Why billing starts at Launch
Launch is the moment your business is live on the new site.
At that point:
the site is operating on your domain
the priority launch work is complete
the site has been approved
your new website is active for your business
What about Move-in Complete?
Move-in Complete may happen after Launch.
That does not change the billing rule.
Is there an upfront fee?
No. Sites does not charge an upfront design or build fee before the site goes live.
A card may be collected at signup, but billing begins only when the site is live and approved.
FAQ
Why collect a card if billing starts later?
A card may be collected at signup to help set up the account correctly before the site launches, but billing does not begin until the site is live and approved.
Do I pay before the site is live?
No. Billing starts when the site is live and approved.
Why does billing start before Move-in Complete?
Billing starts at Launch because your site is already live and approved. Move-in Complete refers to remaining in-scope migration work after launch, not the moment the site first becomes active.
Does billing start at Launch?
Yes. Billing starts at Launch once the site is live and approved.
Is there an upfront fee?
No. Sites does not charge an upfront design or build fee before your site goes live.