When the monthly plan starts
Billing/Terms
Billing basics
Your monthly plan begins when your new site is live and approved.
In other words, the plan starts at launch.
Who this is for
prospects comparing pricing and timing
customers preparing for launch
customers who want a simple explanation of when the monthly plan starts
What this article covers
when the monthly plan starts
how launch affects your monthly plan
how this relates to the no-setup-fee model
When the monthly plan starts
Your monthly plan begins when your site is live and approved.
That means your monthly plan begins when the website is operating as your new live site.
Why the monthly plan starts at launch
Launch is the moment your business is live on the new site.
At that point:
the site is operating on your domain
the priority launch work is complete
the site has been approved
your new website is active for your business
What about Move-in Complete?
Move-in Complete may happen after Launch.
That does not change the billing rule.
Are there setup fees?
No. Sites does not charge setup fees. You pay your first month when you start.
You pay your first month when you start. Your monthly plan begins when the site is live and approved.
FAQ
Why do I pay the first month when I start?
You pay your first month when you start. Your monthly plan begins when the site is live and approved.
When do I pay my first month?
You pay your first month when you start. Your monthly plan begins when the site is live and approved.
Why does the monthly plan start before Move-in Complete?
Your monthly plan starts at launch because your site is already live and approved. Move-in Complete refers to remaining in-scope migration work after launch, not the moment the site first becomes active.
Does my monthly plan start at launch?
Yes. Your monthly plan starts at launch once the site is live and approved.
Are there setup fees?
No. Sites does not charge setup fees. You pay your first month when you start.